Terms of Service

Agreement to Terms

These Terms of Service ("Terms") constitute a legal agreement between you ("Client," "you," or "your") and Imigrar.com ("Imigrar," "we," "our," or "us") governing your use of our immigration legal services and website.

By accessing our website, scheduling a consultation, or engaging our services, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not use our services.

Services Provided

Scope of Services

Imigrar provides the following immigration legal services:

• Document preparation for immigration applications
• Attorney review of all applications and documents
• Filing applications with USCIS and other agencies
• Correspondence handling with immigration authorities
• Case status monitoring and updates
• Response assistance for Requests for Evidence (RFEs)

Services NOT Provided

Imigrar does NOT provide:

• Court representation or appearance
• In-person meetings or office visits
• Deportation defense services
• Complex business immigration
• Appeals or motion practice

Attorney-Client Relationship

Formation of Relationship: An attorney-client relationship is established only when:

• You sign an engagement agreement
• We accept your case in writing
• You pay the required fees or deposit

Limited Scope Representation: Our representation is limited to the specific services outlined in your engagement agreement. We are not your attorney for matters outside this scope.

No Guarantee of Outcome: We cannot and do not guarantee any specific outcome or result. Immigration decisions are made by government agencies, not by attorneys.

Confidentiality: All communications are protected by attorney-client privilege and will be kept confidential except as required by law or with your consent.

Fees and Payment

Fee Structure

• Flat Fees: We charge flat fees for all services as quoted
• Government Fees: USCIS and other government fees are separate and additional
• Payment Plans: Available for qualified clients (subject to approval)
• No Hidden Costs: All fees are disclosed upfront with no surprises

Payment Terms

• Payment is due upon signing the engagement agreement
• Payment plans require initial deposit and monthly payments
• Accepted payment methods: credit/debit cards, ACH transfers
• Returned payments incur a $35 fee

Refund Policy

Fees are generally non-refundable once work has begun. However:

• Full refund if we haven't started work on your case
• Partial refund for unused services if representation ends early
• No refund for government fees (paid directly to agencies)
• No refund if case is denied due to client ineligibility or misrepresentation

Client Responsibilities

As our client, you agree to:

• Provide complete, accurate, and truthful information
• Submit all requested documents timely
• Respond to our communications within reasonable time
• Notify us immediately of any changes in your situation
• Pay all fees according to the agreement
• Review and approve documents before filing
• Attend required appointments (biometrics, interviews)

Disclaimers and Limitations

No Warranties

Services are provided "AS IS" without warranties of any kind, express or implied. We do not warrant that our services will meet your specific requirements or achieve desired results.

Limitation of Liability

Our total liability for any claim shall not exceed the amount of fees paid by you for the specific service. We are not liable for indirect, consequential, or punitive damages.

Indemnification

You agree to indemnify and hold Imigrar harmless from any claims arising from your breach of these Terms, misrepresentation, or illegal activities.

Intellectual Property

All content on our website, including text, graphics, logos, and software, is owned by Imigrar and protected by intellectual property laws. You may not:

• Copy, modify, or distribute our content without permission
• Use our trademarks or logos without authorization
• Reverse engineer or attempt to extract source code
• Create derivative works based on our materials

Dispute Resolution

Arbitration Agreement

Any dispute arising from these Terms or our services shall be resolved through binding arbitration under the rules of the American Arbitration Association, except for small claims court matters.

Class Action Waiver

You waive any right to bring claims as a class action or participate in class proceedings. All disputes must be brought individually.

Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles.

Termination

By Client: You may terminate our services at any time with written notice. Fees for work already performed are non-refundable.

By Imigrar: We may terminate representation if:

• You fail to pay fees as agreed
• You provide false or misleading information
• You fail to cooperate or communicate
• Continued representation would violate ethical rules
• You request services outside our scope

Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on our website with an updated effective date. Your continued use of our services after changes constitutes acceptance of the modified Terms.

Entire Agreement

These Terms, together with your engagement agreement and our Privacy Policy, constitute the entire agreement between you and Imigrar. Any prior agreements or representations are superseded.